Making a Purchase

To make a purchase simply browse our store, and add any items that you wish to buy into your shopping basket. After you have finished, check your basket to make sure you haven’t missed anything, and proceed to the ‘Checkout‘. You will be asked for a few details that we need in order to complete the order.

We currently use Stripe to process all our orders online.

Shipping Costs

Our standard charges are outlined below:

Mainland UK & Ireland:

• Standard Delivery is £4.95 per order.
• 1-3 Day Delivery is £5.99 per order.
• Next Day Delivery is £8.99 per order.

Delivery charges are dependant on each product.

U Shop 4 cannot deliver outside of Mainland UK.

Delivery Schedule

We aim to ship all items within 3-4 days of payment. If any items in your order are not in stock, we will aim to dispatch these items within 14 days of your order. In the unlikely event that we are unable to send your items within 14 days we will contact you.

If we are unable to fulfil your order within 30 days, we will inform you immediately and if you are in agreement, arrange another time for delivery of your order. If we cannot arrange another time for delivery, we will gladly refund any money you may have paid and/or cancel the order.

Back Orders

If your item is not in stock, we will contact you and backorder this for you. You will always be emailed with the option to cancel your order if you would prefer not to wait.

Tax Charges

We are based in the UK and therefore all items are subject to VAT.

Returns Policy

If you receive a product that is different from the description given, damaged or faulty please contact us and we will happily replace the item or refund the cost. All faulty or damaged goods should be notified to us by email within 7 days of receipt of your order.

Please e-mail us to arrange a replacement or a refund.

Your statutory rights are not affected.